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Programming Plus®
Hardware & Software Consulting Services

Contact Information


Programming Plus® provides the following Computer Consulting Services:

Administration   |   Development   |   Engineering   |   Integration   |   Support
 
Systems  /  Databases  /  Networks  /  Internet  /  Security
 
Unix - Linux - BSD - OpenVMS - Windows - DOS


Primary Contact:
Robert H. Weiner, P.E.

Telephone:
+1 (718) 648-6902

Facsimile:
+1 (718) 648-7449

Address:
Programming Plus
2503 Avenue X
Brooklyn, New York 11235-2401
U.S.A.

Electronic Mail:
info@progplus.com

World Wide Web:
http://www.progplus.com


To Submit your Questions and Requirements, please use the Information Request and Contact Form.
Also, please call us if you need immediate assistance.


View Business Card for R. Weiner:
    Programming Plus Consulting & Engineering Services Business Card (PostScript),
    Programming Plus Consulting & Engineering Services Business Card (PDF).

View the Programming Plus Brochure:
    Programming Plus Consulting & Engineering Services Brochure (PostScript),
    Programming Plus Consulting & Engineering Services Brochure (PDF).


CUSTOMER ALERTS:


CUSTOMER ALERT: 2018-09-25 thru 2018-10-09:
WE ARE EXPERIENCING A MULTI-WEEK BUSINESS CRITICAL TELEPHONE SERVICE OUTAGE, WHICH WAS CAUSED EXCLUSIVELY BY VERIZON INSIDE THE VERIZON CENTRAL OFFICES, AND THUS FAR VERIZON HAS REFUSED TO FIX THE OUTAGE AND HAS NOT FIXED THE OUTAGE, EVEN THOUGH VERIZON SUPPORT HAD PROMISED ON OUTAGE DAY 3 THAT THE SERVICES VERIZON DISRUPTED WOULD BE RESTORED BY VERIZON BY END OF THAT SAME DAY. THE CURRENT VOICE OUTAGE SPANNING THREE CALENDAR WEEKS FOLLOWS A PREVIOUS WEEK-LONG INTERNET/DATA OUTAGE, WHICH WAS ALSO CONTAINED 100% WITHIN VERIZON CENTRAL OFFICE AND VERIZON DATACENTER LOCATIONS. VERIZON SUPPORT HAS ALSO _NOT_ FOLLOWED UP BY TELEPHONE AND EMAIL, WITHIN 24 HOURS OF OUTAGE DAY 3, AS THEY HAD PROMISED TO DO REGARDING THIS SITUATION, THERE HAS BEEN NO CONTACT FROM VERIZON IN NEARLY TWO WEEKS. GIVEN MULTIPLE WEEK-LONG SERVICE OUTAGES 100% CONFINED TO VERIZON CENTRAL OFFICE AND DATACENTER LOCATIONS, AND VERIZON'S TOTAL LACK OF FOLLOWUP AFTER PROMISING TO FOLLOWUP MULTIPLE TIMES OVER MULTIPLE WEEKS, VERIZON HAS THUS TOTALLY FAILED IN ITS RESPONSIBILITIES AS A TELECOM SERVICE PROVIDER AND COMMON CARRIER. A COMPLAINT AND CASE WAS FILED AGAINST VERIZON WITH THE NEW YORK STATE DEPARTMENT OF PUBLIC SERVICE (NYS PSC), VERIZON'S GOVERNMENTAL REGULATOR FOR VOICE SERVICES (LOCAL AND LONG DISTANCE). VERIZON HAS FAILED IN ITS RESPONSIBILITIES TO THE NYS PSC, BY NOT FOLLOWING UP ON THE NYS PSC COMPLAINT WITHIN 24 HOURS, AS REQUIRED BY THE NYS PSC, AND VERIZON DID NOT RESPOND TO THE COMPLAINT FOR OVER A WEEK, CONTINUING THE SERVICE OUTAGE THROUGHOUT THAT ADDITIONAL WEEK OF TIME. THE NYS PSC COMPLAINT REMAINS ACTIVE AND UNRESOLVED 4+ MONTHS LATER.

CUSTOMER ALERT: 2018-12-10 thru 2019-TODAY:
VERIZON PROCEEDED TO CAUSE YET ANOTHER MULTI-MONTH VOICE OUTAGE, NOW SUBSTANTIALLY LONGER THAN THE FIRST MULTI-WEEK OUTAGE, AFTER SPECIFICALLY PROMISING TO _NOT_ CAUSE SUCH AN OUTAGE AGAIN. THE NEW VERIZON-CAUSED OUTAGE HAS RESULTED IN THE NYS PSC COMPLAINT BEING UPDATED MULTIPLE TIMES (STILL UNRESOLVED AFTER NEARLY 4 MONTHS), AND A NEW COMPLAINT AND CASE WAS FILED AGAINST VERIZON WITH THE FEDERAL COMMUNICATIONS COMMISSION (FCC), VERIZON'S GOVERNMENTAL REGULATOR FOR INTERNET SERVICES, WHICH WAS SERVED UPON VERIZON BY THE FCC.

LOSS OF VOICE TELEPHONE SERVICE WAS CAUSED BY VERIZON IN THE NAME OF THE VERIZON COPPER TO FIBER TRANSITION, WHERE VERIZON INTENTIONALLY AND WITHOUT NOTICE TERMINATES ALL VOICE SERVICE IN ORDER TO FORCE AN EMERGENCY FIBER TRANSTITION, WHILE AT THE SAME TIME KNOWING THAT IT HAS NO ABILITY TO QUOTE NOR INSTALL THE CURRENT-SERVICE FIBER TRANSITION TO THE LOCATION, DUE TO VERIZON'S BROKEN INTERNAL SYSTEMS AND INTERNAL POLICIES. THEN INSTEAD OF FIXING ITS INTERNAL SYSTEMS AND POLICIES, VERIZON HAS REPEATEDLY AND INTENTIONALLY FORCED A DEADLOCK SITUATION WHICH TERMINATES ALL SERVICE, CAUSING SERVICE DISRUPTIONS FOR MONTHS ON END. VERIZON HAS ALREADY CAUSED TELEPHONE SERVICE BLACKOUTS SPANNING 5 MONTHS IN THE NAME OF THE VERIZON COPPER TO FIBER TRANSITION. VERIZON HAS ALSO TAKEN ACTIONS TO DISRUPT A SCHEDULED IMMINENT VERIZON FIBER WORKAROUND-INSTALL WHICH COULD HAVE ENDED THIS SITUATION, BUT VERIZON CHOSE TO CAUSE FUTHER DEADLOCK INSTEAD, BY CAUSING THE VERIZON SERVICE BLACKOUT TO CONTINE. VERIZON HAS ALSO PROPAGATED THE MASSIVE COPPER TO FIBER MESS THAT IT HAS CREATED INTO THIRD PARTYS.

IF YOU CANNOT REACH US AT OUR PHONE NUMBERS ABOVE, PLEASE CONTACT US BY EMAIL OR VIA THE CONTACT FORM BELOW. SORRY FOR ANY INCONVENIENCE.


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